Continuous improvement, total quality

COMIL QUALITY POLICY

CUSTOMERS

Meet customer expectations through continuous improvement of product quality, processes, and services offered, keeping and winning over customers.

PCOMIL has put in place a Quality Management System in order to ensure continuous improvement of processes, products, and services. This management makes it so that all areas of the company participate actively in finding the best solutions in transportation to make COMIL a benchmark company in the market in quality and technology. The Quality
area today is split into two segments:

• Quality Management: strives to constantly develop and improve products and production processes
  in order to ensure a healthy work environment the employee's well-being.

• Quality Control: checks the compliance of the product during the production process, inspecting the
  quality at each step and identifying non-conformances in accordance with the technical requirements previously established.

Furthermore, COMIL participates in various programs and certifications to ensure that Total Quality is applied. Here they are:

• 

  COMIL PRODUCTION SYSTEM (SICOP)

  Establishes a structured and systematic approach to Continuous Improvement. SICOP's main objective is to maximize economic-financial performance by optimizing resources and processes that can be perpetuated in the medium and long term in order to reach operational excellence.

• 

  QUALITY MANAGEMENT SYSTEM

  Makes it possible for the internal and external controls of the activities to be exercised in a clear and participatory way so that all employees are always committed to the Quality Policy. The various programs enable the processes and products to have synergy, exceeding customer expectations.

• 

  ISO 9001:2008

  Promotes staff training and empowerment, encouraging their personal and professional growth so that they can carry out their activities in accordance with the Procedures and Work Instructions. The 1st certification took place in 2006 in the 9001:2000 version of the standard, and recertification occurred in 2009 in the 9001:2008 version.

• 

  SOUTHERN BRAZILIAN PROGRAM FOR QUALITY AND PRODUCTIVITY (PGQP)

  PGQP's objective is to promote the competitiveness of the state in order to improve people's quality of life through the pursuit of excellence in management with a focus on sustainability. In line with this quest for excellence, COMIL developed its Management Report and in 2010 participates in the PQRS award in the category of bronze trophy.

• 

  5S PROGRAM

  The 5S Program aims to transform the working environment and people's attitude in order to improve the quality of life of employees through the concepts of organization, cleanliness, health, environment, and self-discipline. The competition takes place every quarter with the participation of all sectors.

• 

  SUMEPE, COMIL's QCC

  SUMEPE is a QCC (Quality Control Circle) program for improving COMIL's processes and products. With weekly meetings, groups made up of employees from different areas in the company develop improvements based on quality tools, generating knowledge and creativity.

• 

  NATIONAL ABMACO PROGRAM FOR RECYCLING COMPOSITES

  COMIL promotes the company growing in a sustainable manner, reducing the environmental impacts on soil, air, water, and throughout it entire supply chain. With this environmental awareness, it has been awarded the seal of ABMACO's recycling program for finding viable alternatives to using composite scrap.

• 

  APPROVED BY IBAMA's PROCONVE

  This is the Air Pollution Control Program by Motor Vehicles of the National Council on the Environment, which requires all vehicles to meet emission ceilings on standardized tests and with reference fuels. Through this program, all COMIL vehicles are rigorously checked as to the emission of pollutants in compliance with public health protection policies.